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YouTube Technical Support entertains billions, but the platform can also be intimidating for those seeking help. Whether you’re an individual looking to report inappropriate content or a marketer from a small- or medium-size business wanting to boost your reach through advertising, finding the right form of support can be challenging. Luckily, YouTube offers several pathways to help you with your query, from an extensive online Help Center to direct Creator Support for members of the Partner Program.

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If the Help section doesn’t answer your question, YouTube offers a handy Contact Us feature that guides you through a series of questions to narrow down your issue. It can then suggest the best pathway to take, including email, chat, or a phone call. Before reaching out, however, it’s worth checking YouTube’s Known Issues page for updates and possible solutions.

Reaching a human on YouTube TV can be a little more complicated, but the platform does have a dedicated live chat feature. Log into your account, click the profile icon in the top-right corner of the screen, and select the option to “Chat with Creator Support.” Then, follow the onscreen instructions to connect with a representative and explain your issue.

If you’re trying to contact a specific content creator, most will have a business inquiry email address listed in their “About” tab. Be sure to be clear, respectful, and specific when composing your message. Many YouTubers receive a high volume of messages, so be mindful that your request may be overlooked.